Open Plaques Open Day: UX and Design group

The nature of the Open Plaques project to date has seen the content and functionality grow through incremental updates and improvements. While these changes have really enriched the project, what our group wanted to do is step back and re-ask the questions that define the user experience of Openplaques.org and to see if we can make any improvements.

The discussions within the group threw up as many questions as answers as we tried to understand our target audience, plotting the kind of journeys users might adopt and how we can use design to facilitate these paths. One topic that came up was our usage of maps and how we can make it more relevant to the data displayed, (or, indeed, if on occasions maps were necessary at all).

It was really useful to have such an enthusiastic team coming up with ideas to intrigue and excite users, offering an incentive to click through and hop around the data. (perhaps in a similar way to how one can in Wikipedia). This has resulted in the addition of featured or related plaques on many of the page views with the goal to try and create some form of narrative that can be unique to each visitor’s interests.

Plaque level detail
Plaque level detail

Consensus reached on these issues resulted in a series of wireframes re-defining the information existing already in a way that is hopefully more relevant and useful to the people who are going to use it. Today, designs are being drawn up based upon this work and will be rolled out in the near future!

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Open Plaques Open Day: content group

With the Open Plaques project it’s difficult to separate content from technology – where does one end and the other start, and are they even usefully separated? But thanks to the team assembled in the Content working group at our Open Day on 25th September, we had a surfeit of experience on both fronts and no such issues. A wonderful venue (C4CC), delicious food (Niven’s) and supersize helpings of enthusiasm completed the circle.

Following four opening presentations from Frankie Roberto, Emily Toop, Ian Ozsvald and Richard Varhman (more on those in future posts), the attendees broke into three groups (the others being Development and User Interface/User Experience). We in the Content group were a motley crew – developers, pervasive game designers, entrepreneurial geeks, web content and community folk, and Open Plaques enthusiasts – and we were all the better for it. It was challenging but equally fun and hugely exciting to brainstorm, document and discuss the possibilities for the site with people from such diverse backgrounds.

We’d been planning the day for two months and I’d already drawn up a list of topics and ideas for the Content group but what amazed me,  as I stepped into role of facilitator, was not just that almost all those ideas bubbled up unprompted (and heaps more great suggestions too!) but the level of debate, finessing, and speedy prioritisation that animated the group’s discussions.

One minute we pondered triage of email enquiries, user feedback and bug tracking, the next we were debating what is a page and what is just an attribute? Media feeds, content curation, guerilla plaques, and guided / unguided tours were considered, as were geocaching, timelines, waymarking, and becoming the default support service for the multitude of resource-stretched plaque erecting bodies. At one point I started to draw a (slightly wonky) Venn diagram of the Open Plaques service’s main constituents, which the group then helped in completing.

The sheer volume of ideas could have overwhelmed other groupings, but we navigated the chaos and worked through them from a number of perspectives: type of user, page types, content types, and types of participation, to name a few. These approaches helped us juggle the ballooning list of ideas while thinking about how the nuts and bolts of content fitted together both practically and strategically.

When we re-convened after lunch the ideas were still flowing, but we soon knuckled down to some “must-haves” and key outcomes that we thought would help improve the (still very much Alpha) website and move things forward.

In no way is what we ended with a finished plan, as the Open Day was about opening-up, collaborating and laying the groundwork for further community and website building. Everyone who participated in the Content group played a very active and valuable part, and this was mirrored elsewhere. Through hours of deep confab the Technology group did some actual hacking and developing, and the UI/UX group (pictured above) produced well-rounded concepts and wireframes.

A special mention goes to Emily Toop who had already built the Open Plaques iPhone app from our data, and which is now in the App Store! In the next few months we’re planning to get stuck into more of the key ideas that were collectively cooked up on the day. If you were there and have any comments or weren’t there but want to get involved, we’d love to hear from you!

[Photos of the day can be seen on Flickr]

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John Lennon Plaque unveiled by Yoko Ono today

My first attendance at a plaque unveiling today, and it was a biggie. Yoko Ono unveiled the plaque to her late husband John Lennon outside their house in Montagu Square, London.

Yoko Ono Yoko Ono unveiling the plaque

John Lennon's new plaque Plaque photographers

Lots of people attended, and the three speakers followed by Yoko summed up John Lennon’s impact upon the world and the importance of the location.

A lot of work by English Heritage went into the day, and more importantly the process of research, planning and legal work to create and install the plaque.

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Registration open for our Open Day

Hi all. As previously announced, we’re holding an Open Day about Open Plaques on Saturday 25th September 2010 at the Centre for Creative Collaboration in London. It’s completely free, including lunch, and registration is now open. Before you go ahead and register though, I thought I’d explain briefly what the plans for the day are.

Open Plaques is well over a year old now, and has gone from being a pet project and quick hack built over the course of a weekend to a web service containing the most comprehensive listing of more than two and a half thousand heritage plaques contributed to by dozens of people.

Open Plaques London map

We realise, though, that the website is still a little impenetrable for the average user, and that there’s currently no easy way to correct or add to the data without being part of the core team.

For these reasons, the Open Day is a chance to look back on where we’ve got to so far, and to think about where we should go in the future. And we wanted to involve more people in that process than just us.

So, the day itself will kick off with some short presentations on the history of the project, and some of the interesting ways in which the data has been used, including a few surprise announcements.

The rest of the day will be more of a practical workshop, where we work together with attendees to look at different aspects of the project, and map out how it can be improved. To focus this down, we’ll be splitting into four different ‘teams’:

  • Group A will look at the information architecture and user interface of the website, answering difficult questions like how exactly do you browse thousands of different plaques, and what’s the best interface for allowing people to contribute?
  • Group B will look at the design of the website, thinking about an appropriate ‘look and feel’ and designing pages which allow for radically different amounts of content.
  • Group C will look at content, both in terms of identifying missing and incomplete data, and of working out ways to enrich the content so as to provide a context and understanding of the plaques.
  • Group D will look at development, tackling the technical side of things such as being able to manage more data, better, and supporting a wider range of users.

The registration form asks you to indicate which team you’d like to join. You don’t have to be an expert in any particular area, but we’d like you to contribute in whichever capacity you feel most comfortable.

We don’t envisage being able to solve all the problems in a single day, but we hope that with your help, we’ll at least be on the right path.

Finally, we’ll re-meet at the end of the day to talk through the work of the different groups, and to plot future progress.

What’s in it for you? Well hopefully you’re a fan of Open Plaques, and this is a perfect chance to get involved. It will also be a good opportunity to meet and collaborate with a bunch of interesting new people.

There’s room for about 30 or so people, so if you’re interested, let us know by registering now!

The event has been kindly funded by the RSA Catalyst fund. The RSA, incidentally, started the original blue plaque scheme in London, so it’s a fitting partnership! You can BOOK HERE.

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The AI Cookbook OCR plaque reading challenge

One of the purposes of Open Plaques is to provide an interesting geographical dataset that external projects can use licence free. We are trying a few projects before fully opening up the api, so please contact us if you have a good idea and want to use our data.

Ian Ozsvald, author of The AI Cookbook, has been experimenting with Optical Character Reading (OCR) of plaque photographs and has created a challenge for other AI hackers to advance the work.

Ian says, “the challenge aims to automatically read flickr images of plaques and then to use computer vision and optical character recognition tools to transcribe the text with human-level accuracy.”

“Currently I have a manual process which gives a human-like result (99% accuracy including spaces and punctuation errors). I’m working on an automated process: http://blog.aicookbook.com/2010/07/automatic-plaque-transcription-using-python-work-in-progress/

“I have a demonstration system written in Python: http://aicookbook.com/wiki/Automatic_plaque_transcription which can be started in 30 minutes by any Python coder (or converted to another language by a competent programmer). The demo downloads a set of 30 plaque images, passes them through the open source tesseract OCR tool and scores the resulting transcriptions.”

“Ultimately I’d like to have a system that can run inside an iPhone, transcribing plaques as they’re photographed and uploading the results into openplaques with little manual entry for the human to do. The bigger picture is to understand how humans read text in the real (messy!) world so we can create augmented reality applications on mobile devices – imagine if your phone could ‘read’ a poster in the street and augment the display with location, background, details and propose a calendar entry for you – all from pointing the device at text in the real world.”

“I’m looking for hackers to join me in this project, to that end I’m offering an Amazon voucher (£25 or equivalent value) as a monthly prize to anyone who has the best automatic, open source (with no human involvement!) transcription system. Hackers of all levels are welcome.”

Any AI hackers out there who are interested in participating should check the AI Cookbook Google Group and/or the AI Cookbook wiki

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Open Plaques Open Day event confirmed

Good news! We’ll be holding our Open Plaques Open Day event on Saturday 25th September 2010 in the Centre for Creative Collaboration (venue hashtag: #c4cc) at 16 Acton Street, London WC1X 9NG. If you’re interested in joining us, save the date! Located centrally just 5 minutes walk from Kings Cross station, bookings will open soon, but for now we’re focused on gathering in YOUR ideas and thoughts for the event’s areas of focus.

The Centre for Creative Collaboration is a groundbreaking space, being a pilot joint venture by the University of London, Goldsmiths, the Central School of Speech and Drama, Royal Holloway and Complexity Partners LLP.  Opened this year, it’s already got an impressive list of projects and events under it’s belt, including being host to the regular collaborative meet-up that is Tuttle Club, and other projects including the Live Media FLOSS Extended Production Seminary, the A Mad[s] Collective installation, DeriveLab, and the Prototype for A Spatialised Instrument. A full list is available on the Projects section of the C4CC website.

The space has wifi, and we’ll be occupying two of the multiple areas that comprise the building. It’s currently looking like we’ll have room for about 35-40 participants on the day – but of course the wider web community not physically present can also be involved. We’re hugely excited to be working with the C4CC to make this happen!

As our last post outlined, we’ve received backing from the RSA Catalyst fund to mount this event on the basis that it – and activity around it – advances the website’s (and any related mobile apps) ability to be more usable and take more contributions (adding unlisted plaques, biographical content, other media, etc) from the public at the front-end, and to better facilitate input more generally from the community of developers and other web specialists.

We’re happy to report we’ve started to have more people getting in touch and contributing suggestions for the site, for apps, and other ideas, but it’s still early days and now that the event is confirmed, we’d love to hear suggestions from anyone who has an interest in the Open Plaques project.

If you’re intrigued or inspired by the idea of gathering data (photos, biography, video, etc) on the historical markers that blue (and other) plaques commemorate, and making it available for public re-use – maybe even for a specific project you are working on yourself – let us know! And roll-on the 25th of September!

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Openplaques.org has an official Flickr machinetag

It’s amazing what you can get if you show a bit of interest. Simon Harriyott had spoken with the guys at Flickr about their brilliant ‘machinetags’ service in connection with our http://openplaques.org/ project and now we have an official Flickr machinetag. Read about it on the Flickr Dev blog.

What this means is that if any photos of plaques are given a Creative Commons license and tagged with an openplaques id in the format “openplaques:id=<id>” then a link to the openplaques.org record will appear on the Flickr site itself with the wording from the inscription.

In turn, the tagged photo on Flickr will then be displayed on the corresponding plaque page on our website! It can take up to 24 hours before the image appears on our site, so don’t panic if you don’t see it instantly.

The image below is an example of a photo on Flickr.

The image below is of the Tags section for that photo on Flickr. It shows the machinetag “openplaques:id=975″ and a link that gets generated on the Flickr site “This is an Open Plaques site: Immediately to the south of this building….”

The machinetag enables our openplaques server to directly identify photographed plaques and pull in any metadata such as the geographical position (if it’s been placed on a Flickr map).

We are of course immensely proud to be one of only half a dozen sites to have an official Flickr machinetag. As Simon said when I blogged about this on my own blog, “If you don’t ask, you don’t get!”.

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Open Plaques selected for RSA Catalyst support

We’re delighted to announce that Open Plaques has been selected for RSA Catalyst funding and support. This backing from the RSA will help us accelerate collaborative development of the website and its content through a one-day event this autumn, and also sees the entire plaques project come full circle as the original plaques scheme was first started by the RSA themselves in 1867!

John Keats plaque erected by the RSA courtesy of Simon Harriyott on Flickr

The Catalyst funding is being provided with the aim that – through the event (and collaboration around it) – we make the site more accessible to public input and usage. That could be via improving the facility to add new plaque listings into our database, or adding the facility for logged-in users to edit biographical information and include other media about the people, places and organisations commemorated by the plaques themselves.

Those are just two of the many ways we could improve the website – in terms of its design, user experience, information architecture, login / registration and more. But we’ll be looking especially for YOUR suggestions on that front in the run up to the event, so we can collate and refine ideas in advance, and then focus activity on the day itself on getting things built and ready for public release.

If you’re a developer, designer, usability or UX expert, IA, content producer, mobile geek or any other kind of digital specialist, we want to hear from you! Keep an eye out for the event announcement (places will be very limited), but even if you can’t make it along, any input would be most welcome and appreciated.

In turn, the event has scope for collaborative input from a broader ecosystem of participants – so history buffs and bloggers, heritage professionals and enthusiasts, online community and social web folk will all have something to contribute. Feel free to get in touch with your ideas or questions via email or Twitter, or add a comment here.

Open Plaques couldn’t have got to where it is now without the fantastic community support we’ve already received. We’re also very grateful for the support we’ve gained from Flickr through their machine tags service for integrating photogtaphs.

We’ll announce the date for the event soon, (currently looking at mid-to-late September) and will keep you updated here and via our Twitter account.

Napoleon's plaque erected by the RSA courtesy of Simon Harriyott on Flickr

On a historical note, the first ever plaque – for Lord Byron – (which was actually a brown plaque, as were most on the RSA scheme) no longer exists since the building it was on was demolished. But of the 36 original plaques errected by the RSA between 1867-1901, before they handed the scheme over to London County Council, the 14 remaining are all listed here. Only three are now lacking a corresponding Open Plaques photograph, one of them for a certain Dr Samuel Johnson. If you’re tempted, here are the instructions.

The RSA was formed as the Royal Society for the encouragement of Arts, Manufactures & Commerce back in 1754 and has a very interesting history itself – check out its timelime for some of its notable people and achivements. Its Catalyst seed funding initiative carries on that tradition of supporting activity “intended to encourage and inspire, to help Fellows to turn their great ideas into great social outcomes. Catalyst funds are available for new or early-stage projects that have a tangible social impact.”

We’re extremely excited and honoured to have gained their support, and hope the September event will progress the site toward being a valuable resource for education, heritage, history and location-based learning and discovery, as the resources we provide for open and free re-use become richer and more comprehensive.

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Philosophy then and now

London has been home to many philosophers, some native, others transient, just like the melting-pot of Londoners today – John Locke, Thomas Hobbes, Jeremy Bentham, Mary Wollstonecraft, Bertrand Russell and Karl Popper to name a few. I went looking recently for some of them. What I found was disappointment and hope. My search was frustrated but also inspiring.

Over in leafy Wimbledon, the plaque for German-Polish philosopher Arthur Schopenhauer was distant and barely discernable through the locked gates of the building where he once resided for a year, so I couldn’t get a decent shot for his Open Plaques listing.

Arthur Schopenhauer's plaque on Eagle House in Wimbledon

Meanwhile in picturesque Kensington Square, I found the plaque of moral and political philosopher John Stuart Mill covered at every angle by scaffolding and nets, making clear sight of it for a good photo impossible.

John Stuart Mill's plaque on Kensington Square

What set me on this philosophers’ trail wasn’t history but current events. Despite the unbearable lightness of media, interest and demand for philosophy is not just undimmed but actually increasing on university campuses, as the New York Times reported in 2008.

Philosophy has commanded headlines in the last two months for different reasons, since Middlesex University announced they were shutting down their philosophy department, also home at postgrad level to the internationally renowned Centre for Research in European Modern Philosophy (CREMP). The decision sparked a series of local and international protests, with academia internationally joining the outcry, and a letter signed by 30+ leading professors and writers sent to the New York Review Of Books just last week.

Climaxing in a 12-day sit-in of the department itself by students and teachers which was animated throughout by open philosophy and literature workshops and tutorials, the occupation was ended by a court order and was followed by suspension of 3 academics and 4 students involved, and further protests by students, wider university staff and campaign supporters helped by a popular Facebook group and campaign blog.

I went – along with Tom Morris and Gauti Sigthorsson – to an event at the ICA on May 19th where students and academics from different colleges asked “who’s afraid of philosophy?”. The panel explained what was happening at Middlesex – and discussed what could be done – with an audience packed in over two rooms. The night also provided some broader insight into the evolving UK university system, where learning itself is no longer intrinsically valued but subject to business-driven outputs and measurements.

Panel at Who's Afraid Of Philosphy? - ICA 19th May 2010

One speaker talked of the experimental open-endedness and un-measurability of intellectual enquiry as a source of dread among university managers. They described the attack on them as “not anti-intellectual, but the new organic intellectualism of the accounting structure.”

“The transformation of the university into a business is regularly presented as a fateful condition,” observed another speaker. In this context, he continued, university managers present “philosophy as a threat to an established jargon.”

Audience at Who's Afraid Of Philosphy? - ICA 19th May 2010

This week came the news that 4 of the 6 departmental staff are decamping to a new postgraduate CREMP department being established by Kingston University. Whatever happens next – in the ongoing disciplinary proceedings launched by Middlesex University against staff and students and to the remaining undergrad students themselves – the whole episode has opened up discussion and awareness of the issues faced today by those in search of non-vocational learning as the managerial ethos bears down on the education sector.

The backlash triggered in this case suggests there is still a thirst for pure learning, and not much public appetite for its erasure. JS Mill might be behind bars right now, and the continental Schopenhauer out of reach, but the real value of philosophy transcends the limits of accounting. Strip away pure enquiry and we’ll all be a lot poorer.

[This post is dedicated to Dudley Knowles]

If you want to help us by adding pictures from Flickr to the the plaque pages – see the list of philosophers to see which ones need photos and follow these instructions. As our database is still incomplete, if you know of any other philosopher’s plaques in the UK or elsewhere please get in touch by email or via Twitter.

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Initial Learning

One of the lovely things about seeing plaques, both in the wild and on the Open Plaques website, is learning new things about the people commemorated. Sometimes I learn things I didn’t know I didn’t know!

For example, when I came across Gilbert Keith Chesterton’s plaque, it took me a moment to realise that it referred to G.K. Chesterton. So that’s what the G.K. stands for!  Here are some more initials I’ve discovered through the medium of plaques:

  1. Cecil Scott Forester
  2. Clive Staples Lewis
  3. David Herbert Richards Lawrence
  4. Edward Morgan Forster
  5. Ernest Howard Shepard
  6. George Alfred Henty
  7. Herbert George Wells
  8. John Boynton Priestley
  9. John Ronald Reuel Tolkien
  10. Sir Pelham Grenville Wodehouse
  11. Thomas Stearnes Eliot
  12. Dr William Gilbert Grace
  13. William Henry Smith
C.S. Lewis

Photograph: addedentry

Photograph: Simon Harriyott

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